Refund Policy

Effective Date: December 2025

This Refund, Transfer & Cancellation Policy applies to purchases, registrations, memberships, and event entries made through www.nemesisfitness.com or authorized Nemesis Fitness platforms.

Event Registrations

Unless explicitly stated otherwise at the time of registration:

All event registrations are final and non-refundable
Registrations are non-transferable
No refunds for:
- Scheduling conflicts
- Weather conditions
- Personal circumstances
- Failure to attend

This policy exists due to advance costs including permits, staffing, vendors, shirts, medals, and production expenses.

Event Changes or Cancellation

Nemesis Fitness reserves the right to:

Modify event routes, formats, schedules, or locations
Delay or reschedule events
Cancel events for safety, weather, governmental, or operational reasons

If Nemesis Fitness cancels an event, we may (at our discretion):

Offer a future event credit
Allow transfer to a rescheduled date
Provide a partial or full refund only if stated

Merchandise Purchases

Merchandise returns are subject to the following unless otherwise stated:

Items must be unused, unworn, and in original condition
Requests must be made within 14 days of delivery
Sale items are final sale
Customer is responsible for return shipping unless the item is defective

Memberships & Programs

Membership fees are billed as described at sign-up
Memberships may be canceled according to the terms disclosed at enrollment
Past charges are non-refundable
Benefits expire upon cancellation

Chargebacks

Initiating a chargeback without first contacting Nemesis Fitness may result in account suspension or denial of future services.

Exceptions

Any exceptions must be approved in writing by Nemesis Fitness LLC. Verbal assurances do not constitute policy exceptions.

Contact

Questions regarding refunds, transfers, or cancellations should be directed to:

Nemesis Fitness LLC
📧 info@nemesisfitness.com
🌐 www.nemesisfitness.com